November 2023

MyAccount Release 78.3 (CHG-3177)

Zettagrid MyAccount portal may be unavailable during the scheduled maintenance window. Zettagrid MyAccount in Australia will be affected. Zettagrid MyAccount...

Sydney Zone - Management and Backup Services Maintenance

Zettagrid Engineers wish to advise that essential maintenance will be conducted on the VMware Infrastructure in Sydney Zone. During the change window all ser...

Zettagrid Sydney Zone - Secondsite Services

Zettagrid wishes to advise that updates will be getting conducted to the Secondsite Platform in the Sydney zone. During the change window all services will b...

WA - NBN Maintenance

Due to a planned maintenance by our upstream, small number of NBN Services may be disrupted for up to 180 minutes within the change window. Upon completion o...

MyAccount Australia Maintenance (CHG-3155)

MyAccount portal in Australia will be unavailable for approximately 30 minutes during the scheduled maintenance window. Zettagrid, ZettaNet, and Simtex MyAcc...

Melbourne Zone - VM management and backup services

Zettagrid Engineers wish to advise that essential maintenance will be conducted on the VMware Infrastructure in Melbourne Zone. During the change window all ...

Zettagrid Sydney Zone - Secondsite Services

Zettagrid wishes to advise that updates will be getting conducted to the Secondsite Platform in the Sydney zone. During the change window all services will b...

MyAccount Australia Maintenance (CHG-3155)

MyAccount portal in Australia will be unavailable for approximately 30 minutes during the scheduled maintenance window. Zettagrid, ZettaNet, and Simtex MyAcc...

Perth Zone - Secondsite Services

Zettagrid wishes to advise that updates will be getting conducted to the Secondsite Platform in the Perth zone. During the change window all services will be...

Perth - Telstra Fibre/Metro Ethernet Service(s) Maintenance CHG-3131

Due to a planned Optic Fibre relocation/repair work being performed by our upstream provider, some selected service(s) may experience a break during the chan...

WA - NBN Maintenance

Due to a planned maintenance by our upstream, small number of NBN Services may be disrupted for up to 120 minutes within the change window. Upon completion o...

Zettagrid Adelaide Zone - Storage Maintenance

Zettagrid Engineers wish to advise that storage infrastructure maintenance will be undertaken during the change window. This is not expected to be service af...

MyAccount Release 78.1 (CHG-3160)

Zettagrid MyAccount portal may be unavailable during the scheduled maintenance window. Zettagrid MyAccount in Australia and Zettagrid MyAccount in Indonesia ...

Sydney and Melbourne Zones - Veeam Cloud Connect Backup and Replication Maintenance

Customers may experience brief interruptions their Veeam Cloud Connect Backup and Replication jobs while Zettagrid engineers perform maintenance in Sydney an...

MyAccount Release 78 Rockingham - Indonesia (CHG-3144)

Zettagrid MyAccount portal in Indonesia will be unavailable during the scheduled maintenance window. As a result customers will: - Experience delays in the ...

Jakarta Zone - Secondsite Maintenance

Zettagrid wishes to advise that urgent maintenance will be conducted on the Secondsite platform in the Jakarta Zone. This includes Secondsite and Secondsite ...

MyAccount Release 78 Rockingham - Australia (CHG-3144)

Zettagrid MyAccount portal in Australia will be unavailable during the scheduled maintenance window. As a result customers will: - Experience delays in the ...

Perth Zone - SecondSite Services

Zettagrid Engineers wish to advise that maintenance will be conducted on Secondsite services in the Perth zone. During the change window all Secondsite servi...

Sydney Zone - VDCBackup/Image Archive Maintenance

Customers may experience their VDCBackup/Image Archive service being temporarily disabled while Zettagrid engineers perform Infrastructure Maintenance. While...

Sydney and Melbourne Zone - VDCBackup/Image Archive Maintenance

Customers may experience their VDCBackup/Image Archive service being temporarily disabled while Zettagrid engineers perform Infrastructure Maintenance. While...

Melbourne Zone - SecondSite Services

Zettagrid Engineers wish to advise that all Secondsite services will be paused to facilitate a update. During the change window all replication and fail over...

Adelaide Zone - Veeam Cloud Connect Backup and Replication Maintenance

Customers may experience brief interruptions their Veeam Cloud Connect Backup and Replication jobs while Zettagrid engineers perform maintenance. Once mainte...

WA - Vocus Fibre/Enterprise Ethernet Service(s) Maintenance (CHG-3096)

Due to planned works being performed by our upstream provider, some service(s) may experience upto 30 minutes break during the change window. If the service(...

Sydney Zone - VMware Infrastructure/VDCBackup/Image Archive Maintenance

Zettagrid Engineers wish to advise that essential maintenance will be conducted on the VMware Infrastructure in Sydney Zone. During the change window all ser...

Perth/Adelaide Zone - Veeam Cloud Connect Backup and Replication Maintenance

Customers may experience brief interruptions their Veeam Cloud Connect Backup and Replication jobs while Zettagrid engineers perform storage maintenance. Onc...

Melbourne Zone - Veeam Cloud Connect Backup and Replication Maintenance

Customers may experience their Veeam Cloud Connect Backup and Replication services being temporarily disabled while Zettagrid engineers perform storage maint...

Perth Zone - Veeam Cloud Connect Backup and Replication Maintenance

Customers may experience their Veeam Cloud Connect Backup and Replication services being temporarily disabled while Zettagrid engineers perform storage maint...

Sydney Zone - Veeam Cloud Connect Backup and Replication Maintenance

Customers may experience brief interruptions their Veeam Cloud Connect Backup and Replication jobs while Zettagrid engineers perform maintenance. Once mainte...

Melbourne Zone - Veeam Cloud Connect Backup and Replication Maintenance

Customers may experience their Veeam Cloud Connect Backup and Replication services being temporarily disabled while Zettagrid engineers perform storage maint...

Perth Zone - VMware Infrastructure Maintenance

Zettagrid Engineers wish to advise that essential maintenance will be conducted on the VMware Infrastructure in Perth Zone. During the change window all serv...

Perth Zone - VDCBackup/Image Archive Maintenance

Customers may experience their VDCBackup/Image Archive service being temporarily disabled while Zettagrid engineers perform Infrastructure Maintenance While ...

Brisbane/Melbourne Zone - VDCBackup/Image Archive Maintenance

Customers may experience their VDCBackup/Image Archive service being temporarily disabled while Zettagrid engineers perform storage maintenance. While mainte...

WA - NBN Maintenance

Due to a planned maintenance by our upstream, small number of NBN Services may be disrupted for up to 120 minutes within the change window. Upon completion o...

Perth/Adelaide Zone - VDCBackup/Image Archive Maintenance

Customers may experience their VDCBackup/Image Archive service being temporarily disabled while Zettagrid engineers perform storage maintenance. While mainte...

Perth/Adelaide Availability Zone - VDCBackup/Image Archive Maintenance

Customers may experience their VDCBackup/Image Archive service being temporarily disabled while Zettagrid engineers perform storage maintenance. While mainte...

Zettagrid Adelaide Zone - Veeam Cloud Connect Backup and Replication Maintenance

Customers may experience their Veeam Cloud Connect Backup and Replication services being temporarily disabled while Zettagrid engineers perform storage maint...

WA - NBN Maintenance

Due to a planned maintenance by our upstream, small number of NBN Services may be disrupted for up to 30 minutes within the change window. Upon completion of...

Australia Zone - Veeam Services Maintenance

We will be performing maintenance on the Veeam Cloud Connect Services across Australia zone. During this maintenance, all Veeam Cloud Connect jobs may experi...

WA - NBN Maintenance

Due to a planned maintenance by our upstream, small number of NBN Services may be disrupted for up to 30 minutes within the change window. Upon completion of...