March 2026

Complete Ended: 06:00 AWST - 27 March 2026

WA - NBN Maintenance (819101,819817)

Due to a planned maintenance by our upstream provider, small number of NBN Services may be disrupted for up to 6 hours within the change window. Upon complet...

Complete Ended: 06:00 AWST - 27 March 2026

WA - NBN Maintenance (822501)

Due to a planned maintenance by our upstream provider, small number of NBN Services may be disrupted for up to 65 minutes within the change window. Upon comp...

Complete Ended: 06:00 AWST - 26 March 2026

WA - NBN Maintenance (819637,819768)

Due to a planned maintenance by our upstream provider, small number of NBN Services may be disrupted for up to 65 minutes within the change window. Upon comp...

Wednesday, 25 March 20:30 — 23:55 AWST 3 hours and 25 minutes

Cancelled

Adelaide - Core Network Maintenance CHG-5615

Engineers are performing network maintenance impacting core devices in Adelaide. During the scheduled maintenance window ethernet/fibre customers may experi...

Friday, 27 March 05:30 — 09:30 AWST 4 hours

Cancelled

NSW - Telstra Fibre/Enterprise Ethernet Service(s) Maintenance (CHG-5651)

Due to works being performed by our upstream provider, some service(s) may experience upto 4 hours break during the change window. If the service(s) fail to ...

Australia - Sydney

Complete Ended: 11:00 AWST - 25 March 2026

MyAccount Release 88.2 (CHG-5656)

Zettagrid MyAccount portal will be unavailable for 5 minutes during the scheduled maintenance window. Zettagrid Myaccount in Indonesia and Zettagrid and Simt...

Complete Ended: 06:00 AWST - 25 March 2026

WA - NBN Maintenance (819615)

Due to a planned maintenance by our upstream provider, small number of NBN Services may be disrupted for up to 65 minutes within the change window. Upon comp...

Australia - Adelaide Australia - Brisbane Australia - Melbourne Australia - Perth Australia - Sydney

Complete Ended: 20:00 AWST - 24 March 2026

Mobile Broadband and NBN Maintenance (CHG-5649)

Small Number of Mobile Broadband services and NBN services in NSW might be interrupted for 1-2 mins, while Engineers perform maintenance. Upon completion of ...

Complete Ended: 06:00 AWST - 24 March 2026

WA - NBN Maintenance (819245)

Due to a planned maintenance by our upstream provider, small number of NBN Services may be disrupted for up to 65 minutes within the change window. Upon comp...

Australia - Adelaide Australia - Perth

Complete Ended: 13:30 AWST - 23 March 2026

Perth/Adelaide Zone - VDC Backup Platform Maintenance - CHG-5624

Zettagrid Engineers will be conducting maintenance to VDC Backup services. During the change window the VDC Backup portal and all VDC Backup jobs will be dis...

Complete Ended: 14:00 AWST - 19 March 2026

Brisbane Zone - Cloud Director Maintenance (CHG-5623)

Zettagrid Engineers wish to advise that essential works will be conducted on the Cloud Director platform in the Brisbane Zone. During the change window, Clou...

Australia - Brisbane

Complete Ended: 11:00 AWST - 19 March 2026

MyAccount Release 88.1 (CHG-5626)

Zettagrid MyAccount portal will be unavailable for 5 minutes during the scheduled maintenance window. Zettagrid Myaccount in Indonesia and Zettagrid and Simt...

Australia - Melbourne Australia - Perth Australia - Sydney

Resolved Ended: 08:20 AWST - 18 March 2026

Simtex Voice - Manual Night Mode [Resolved]

A node in our high-availability database cluster entered a read-only state, which prevented clients using manual night-mode from switching back to day mode. ...

Complete Ended: 15:00 AWST - 17 March 2026

Adelaide Zone - Cloud Director Maintenance (CHG-5604)

Zettagrid Engineers wish to advise that essential works will be conducted on the Cloud Director platform in the Adelaide Zone. During the change window, Clou...

Resolved Ended: 12:10 AWST - 17 March 2026

Perth - Vocus Fibre/Metro Ethernet Service Interruptions

A network service disruption affecting small number of Vocus Fibre/Enterprise Ethernet services around the area of Perth WA has been reported and identified ...

Complete Ended: 10:30 AWST - 17 March 2026

MyAccount Release 88 Bunker Bay - Indonesia - (CHG-5584)

Zettagrid MyAccount portal in Indonesia will be unavailable for approximately 30 minutes during the scheduled maintenance window. As a result customers will:...

Complete Ended: 18:02 AWST - 16 March 2026

Darwin Zone - Zettagrid Management Infrastructure Maintenance

Zettagrid will be performing critical maintenance on the vCenter Server, during which Zerto, Veeam, NSX-T, and Cloud Director services will be temporarily un...

Complete Ended: 17:38 AWST - 16 March 2026

MyAccount Release 88 Bunker Bay - Australia - (CHG-5584)

Zettagrid MyAccount portal in Australia will be unavailable for approximately 30 minutes during the scheduled maintenance window. As a result customers will...

Complete Ended: 12:30 AWST - 16 March 2026

Darwin Zone - VDC Backup Maintenance - CHG-5599

Zettagrid Engineers will be conducting maintenance on VDC Backup services. During the change window the VDC Backup portal and all VDC Backup jobs may be temp...

Complete Ended: 22:30 AWST - 13 March 2026

Adelaide Zone - VDC Backup Extended Emergency Platform Maintenance - CHG-5590

Zettagrid Engineers will be continue to conduct emergency maintenance to VDC Backup services. During the change window the VDC Backup portal and all VDC Back...

Australia - Adelaide Australia - Perth

Complete Ended: 19:30 AWST - 13 March 2026

Perth/Adelaide Zone - VDC Backup Extended Emergency Platform Maintenance - CHG-5590

Zettagrid Engineers will be conducting emergency maintenance to VDC Backup services. During the change window the VDC Backup portal and all VDC Backup jobs w...

Complete Ended: 17:30 AWST - 13 March 2026

Perth Zone - Cloud Connect Emergency Platform Maintenance - CHG-5591

Zettagrid Engineers will be conducting emergency maintenance to the listed Cloud Connect zones. During the change window all tenants and jobs will be disable...

Australia - Adelaide Australia - Perth

Complete Ended: 15:30 AWST - 13 March 2026

Perth/Adelaide Zone - VDC Backup Emergency Platform Maintenance - CHG-5590

Zettagrid Engineers will be conducting emergency maintenance to VDC Backup services. During the change window the VDC Backup portal and all VDC Backup jobs w...

Complete Ended: 15:08 AWST - 13 March 2026

Sydney Zone - VDC Backup Emergency Platform Maintenance - CHG-5592

Zettagrid Engineers will be conducting emergency maintenance to VDC Backup services. During the change window the VDC Backup portal and all VDC Backup jobs w...

Australia - Sydney

Complete Ended: 14:30 AWST - 13 March 2026

Darwin Zone - Cloud Connect Emergency Platform Maintenance - CHG-5593

Zettagrid Engineers will be conducting emergency maintenance to the listed Cloud Connect zones. During the change window all tenants and jobs will be disable...

Complete Ended: 14:20 AWST - 13 March 2026

Darwin Zone - VDC Backup Emergency Platform Maintenance - CHG-5589

Zettagrid Engineers will be conducting emergency maintenance to VDC Backup services. During the change window the VDC Backup portal and all VDC Backup jobs w...

Indonesia - Jakarta Indonesia - Cibitung

Complete Ended: 14:17 AWST - 13 March 2026

Zettagrid Jakarta/Cibitung - Cloud Connect and Replication Emergency Platform Maintenance

Zettagrid Engineers will be conducting maintenance to Jakarta Cloud Connect zone. During the change window all tenants and jobs will be disabled for Veeam Cl...

Indonesia - Jakarta Indonesia - Cibitung

Complete Ended: 14:17 AWST - 13 March 2026

Zettagrid Jakarta/Cibitung - VDC Backup Emergency Platform Maintenance

Zettagrid Engineers will be continuing emergency maintenance to Jakarta/Cibitung VDC Backup. During the change window the VDC Backup portal and all jobs will...

Australia - Brisbane Australia - Sydney

Complete Ended: 14:17 AWST - 13 March 2026

Brisbane/Sydney Zone - Cloud Connect Emergency Platform Maintenance - CHG-5586

Zettagrid Engineers will be conducting emergency maintenance to the listed Cloud Connect zones. During the change window all tenants and jobs will be disable...

Complete Ended: 12:34 AWST - 13 March 2026

Melbourne Zone - Cloud Connect Emergency Platform Maintenance - CHG-5596

Zettagrid Engineers will be conducting emergency maintenance to all Cloud Connect zones. During the change window all tenants and jobs will be disabled for V...

Australia - Melbourne

Complete Ended: 11:30 AWST - 13 March 2026

Melbourne Zone - VDC Backup Emergency Platform Maintenance - CHG-5588

Zettagrid Engineers will be conducting emergency maintenance to VDC Backup services. During the change window the VDC Backup portal and all VDC Backup jobs w...

Australia - Melbourne

Complete Ended: 10:51 AWST - 13 March 2026

Brisbane Zone - VDC Backup Emergency Platform Maintenance - CHG-5587

Zettagrid Engineers will be conducting emergency maintenance to VDC Backup services. During the change window the VDC Backup portal and all VDC Backup jobs w...

Australia - Brisbane

Complete Ended: 10:11 AWST - 13 March 2026

Adelaide Zone - Cloud Connect Emergency Platform Maintenance - CHG-5585

Zettagrid Engineers will be conducting emergency maintenance to all Cloud Connect zones. During the change window all tenants and jobs will be disabled for V...

Resolved Ended: 15:28 AWST - 7 March 2026

Perth Zone - Veeam Cloud Connect Backup Job Issues

Zettagrid engineers are currently investigating issues with Veeam Cloud Connect services in the Perth zone affecting some tenant jobs. During the investigat...

Resolved Ended: 11:46 AWST - 6 March 2026

Unplanned Service Disruption - Perth (WA)

We're investigating an unplanned service disruption impacting some services in Perth, WA.

Complete Ended: 11:02 AWST - 5 March 2026

Sydney Zone - VDC Backup Maintenance (CHG-5553)

Customers may experience their VDC Backup service being temporarily unavailable whilst Zettagrid engineers perform Infrastructure Maintenance. Once maintenan...

Australia - Sydney

Complete Ended: 21:00 AWST - 4 March 2026

MyAccount Indonesia Maintenance (CHG-5549)

Zettagrid MyAccount portal in Indonesia will be unavailable during the scheduled maintenance window. As a result customers in Indonesia will: - Experience de...

Complete Ended: 14:30 AWST - 4 March 2026

Melbourne Zone - VDC Backup Maintenance (CHG-5552)

Customers may experience their VDC Backup service being temporarily unavailable whilst Zettagrid engineers perform Infrastructure Maintenance. Once maintenan...

Australia - Melbourne

Resolved Ended: 13:15 AWST - 4 March 2026

Darwin Zone - Single Host Failure

Zettagrid Engineers are currently investigating a single node failure in the Darwin zone. VM's on the affected host have been rebooted on alternate nodes

Complete Ended: 13:00 AWST - 4 March 2026

Darwin Zone - VDC Backup Maintenance - CHG-5557

Customers may experience their VDC Backup being temporarily unavailable whilst Zettagrid engineers perform Infrastructure Maintenance. Once maintenance is co...

Complete Ended: 06:00 AWST - 4 March 2026

WA - NBN Maintenance (816251)

Due to a planned maintenance by our upstream provider, small number of NBN Services may be disrupted for up to 6 hours within the change window. Upon complet...

Complete Ended: 10:26 AWST - 3 March 2026

Adelaide Zone - VDC Backup Maintenance (CHG-5550)

Customers may experience their VDC Backup service being temporarily unavailable whilst Zettagrid engineers perform Infrastructure Maintenance. Once maintenan...

Complete Ended: 12:00 AWST - 2 March 2026

Darwin Zone - VDC Backup Maintenance - CHG-5554

Customers may experience their VDC Backup being temporarily unavailable whilst Zettagrid engineers perform Infrastructure Maintenance. Once maintenance is co...