May 2026

WA - Telstra Fibre/Enterprise Ethernet Service(s) Maintenance (CHG-5870)

Due to works being performed by our upstream provider, some service(s) may experience 10 minutes break during the change window. If the service(s) fail to re...

MyAccount Australia Maintenance (CHG-5887)

Zettagrid MyAccount portal in Australia will be unavailable for up to 5 minutes during the scheduled maintenance window. As a result customers will: - Experi...

Perth Zone - Veeam Cloud Connect Replication (VCCR) Maintenance (CHG-5860)

Please be advised that VCCR tenant replication activities will be temporarily paused to accommodate scheduled maintenance work. Normal operations will resume...

Veeam Cloud Connect Maintenance Melbourne - CHG-5857

Zettagrid engineers wish to advise that VCC/VCCR Veeam services in the notified zones will be undergoing maintenance work. Once maintenance is completed, Vee...

WA - NBN Maintenance (831476)

Due to a planned maintenance by our upstream provider, small number of NBN Services may be disrupted for up to 6 hours within the change window. Upon complet...

WA - NBN Maintenance (831447)

Due to a planned maintenance by our upstream provider, small number of NBN Services may be disrupted for up to 6 hours within the change window. Upon complet...

Darwin VDC Backup Maintenance - CHG-5839

Zettagrid Engineers will be conducting maintenance to VDC Backup services. Services will be intermittently paused during the change window. Once maintenance ...

Sydney Zone - Cloud Director Maintenance (CHG-5771)

Zettagrid Engineers wish to advise that essential works will be conducted on the Cloud Director platform in the Sydney Zone. During the change window, Cloud ...

Sydney Zone - Cloud Director Maintenance (CHG-5771)

Zettagrid Engineers wish to advise that essential works will be conducted on the Cloud Director platform in the Sydney Zone. During the change window, Cloud ...

Sydney VDC Backup Maintenance - CHG-5810

Zettagrid Engineers will be conducting maintenance to VDC Backup services. Services will be intermittently paused during the change window. Once maintenance ...

MyAccount Maintenance - Indonesia (CHG-5807)

Zettagrid MyAccount in Indonesia will be unavailable for approximately 20 minutes during the scheduled maintenance window. As a result customers will: - Expe...

MyAccount Maintenance - Australia (CHG-5807)

Zettagrid MyAccount portal in Australia and Simtex Voice Portal will be unavailable for approximately 20 minutes during the scheduled maintenance window. As ...

WA - NBN Maintenance (828059)

Due to a planned maintenance by our upstream provider, small number of NBN Services may be disrupted for up to 6 hours within the change window. Upon complet...

Brisbane/Sydney Zone - Cloud Connect Backup Emergency Platform Maintenance

Zettagrid Engineers will be conducting emergency maintenance to Cloud Connect Backup services. During the change window all Cloud Connect Backup jobs will be...

Melbourne/Brisbane Zone - VDC Backup Emergency Platform Maintenance

Zettagrid Engineers are conducting emergency maintenance to VDC Backup services. During the change window the VDC Backup portal and all VDC Backup jobs will ...

Planned Maintenance – Storage Node Perth Zone (CHG-5738)

We’re scheduling maintenance on one of our storage nodes as part of ongoing efforts to improve system stability. While services are expected to remain online...

MyAccount Release 89 Cottesloe - Indonesia (CHG-5786)

Zettagrid MyAccount portal in Indonesia will be unavailable during the scheduled maintenance window. As a result customers will: - Experience delays in the p...

MyAccount Release 89 Cottesloe - Australia (CHG-5786)

Zettagrid MyAccount portal in Australia will be unavailable during the scheduled maintenance window. As a result customers will: - Experience delays in the p...

Perth/SydneyMelbourne Zone - Cloud Director Maintenance (CHG-5780)

Zettagrid Engineers wish to advise that essential works will be conducted on the Cloud Director platform in the Perth/SydneyMelbourne Zones. During the chang...

Jakarta/Cibitung Zone - Cloud Director Maintenance

Zettagrid Engineers wish to advise that essential works will be conducted on the Cloud Director platform in the Jakarta/Cibitung Zones. During the change win...

Brisbane Cloud Connect Backup Maintenance - CHG-5778

Zettagrid Engineers will be conducting maintenance to Cloud Connect Backup services. Services will be intermittently paused during the change window. Once ma...