August 2023

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23 August 2023

Resolved

Ended:

Zettagrid Jakarta zone - Single Host failure

Zettagrid Engineers wish to advise of a single host failure in the Jakarta Zone. All VM's residing on this host have rebooted onto alternate hosts as per hig...

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Complete

Ended:

Zettagrid - Multiple zones ioSTOR Profiles

Zettagrid engineers have found an underlying issue in a subset of ioSTOR profiles which has allowed performance above the assigned profile. This will be corr...

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Complete

Ended:

NSW - Vocus Fibre/Enterprise Ethernet Service(s) Maintenance (CHG-2827)

Due to emergency works being performed by our upstream provider, some service(s) may experience upto 30 minutes break during the change window. If the servic...

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1 Days without incident

21 August 2023

Complete

Ended:

Cibitung - Emergency Hazardous Works

Engineers are performing Emergency Hazardous Works on infrastructure in the Cibitung Indonesian Zone Network traffic for virtual machines, backup and replica...

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Complete

Ended:

Jakarta/Cibitung Zone - Veeam Backup Service Maintenance

Zettagrid Engineers wish to advise that due to Emergency Hazardous Works on infrastructure in the Jakarta/Cibitung zone, VDC/IA, Veeam backup and replication...

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2 Days without incident

18 August 2023

Complete

Ended:

Adelaide Zone - Veeam Cloud Connect Maintenance

Zettagrid engineers wish to advise that essential maintenance will be conducted on the Adelaide zones Veeam cloud connect infrastructure. During the change w...

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Complete

Ended:

WA - Vocus Fibre/Enterprise Ethernet Service(s) Maintenance (CHG-2813)

Due to emergency works being performed by our upstream provider, some service(s) may experience upto 60 minutes break during the change window. If the servic...

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1 Days without incident

16 August 2023

Complete

Ended:

Brisbane Zone - Veeam Cloud Connect Maintenance

Zettagrid engineers wish to advise that essential maintenance will be conducted on the Brisbane zones Veeam cloud connect infrastructure. During the change w...

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15 August 2023

Complete

Ended:

Perth Zone - Secondsite Maintenance

Zettagrid Engineers wish to advise that essential maintenance will be conducted on the Secondsite Platform. During the change window all replication and repl...

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Complete

Ended:

MyAccount Release 76 Picquet - Indonesia (CHG-2781)

Zettagrid MyAccount portal in Indonesia will be unavailable for up to 30 minutes during the scheduled maintenance window. Zettagrid MyAccount in Indonesia wi...

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14 August 2023

Complete

Ended:

MyAccount Release 76 Picquet - Australia (CHG-2781)

Australian Zettagrid MyAccount portal will be unavailable for up to 30 minutes during the scheduled maintenance window. Zettagrid, ZettaNet, and Simtex MyAc...

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3 Days without incident

10 August 2023

Complete

Ended:

Zettagrid Melbourne Zone - Secondsite Maintenance

Zettagrid Engineers wish to advise that essential maintenance will be conducted on the Secondsite Platform. During the change window all replication and repl...

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1 Days without incident

08 August 2023

Resolved

Ended:

East Coast Zone - Cloud Connect Services

Zettagrid Engineers have identified an issue with cloud connect services in the Sydney and Brisbane Zones. All tenants have been disabled while investigation...

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07 August 2023

Resolved

Ended:

Perth - Vocus Fibre/Metro Ethernet Service Interruptions

A network service disruption affecting Vocus Fibre/Metro Ethernet services around the area of Perth WA has been reported and identified as an issue in the up...

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