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30 June 2023

Complete

Ended:

WA - Vocus Fibre/Enterprise Ethernet Service(s) Maintenance (CHG-2679)

Due to emergency works being performed by our upstream provider, some service(s) may experience upto 60 minutes break during the change window. If the servic...

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29 June 2023

Complete

Ended:

Zettagrid - Sydney/Brisbane/Melbourne Zone Veeam Maintenance

Zettagrid engineers wish to advise that Veeam services in the notified zones will be paused to facilitate upgrades. During the maintenance window all VDC Bac...

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1 Days without incident

27 June 2023

Complete

Ended:

VMware Cloud Director Availability (VCAV/VCDA) Platform Upgrade - Jakarta Zone

Zettagrid engineers will be conducting a planned VMware Cloud Director Availability upgrade in the Jakarta availability zone. Please note that a brief interr...

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26 June 2023

Complete

Ended:

VMware Cloud Director Availability (VCAV/VCDA) Platform Upgrade - Cibitung Zone

Zettagrid engineers will be conducting a planned VMware Cloud Director Availability upgrade in the Cibitung availability zone. Please note that a brief inter...

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2 Days without incident

23 June 2023

Complete

Ended:

WA - Vocus Fibre/Enterprise Ethernet Service(s) Maintenance (CHG-2657)

Due to emergency works being performed by our upstream provider, some service(s) may experience upto 60 minutes break during the change window. If the servic...

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22 June 2023

Complete

Ended:

Indonesian Zones - VMware Cloud Director Maintenance

Zettagrid Engineers wish to advise that vCloud in both the Cibitung and Jakarta Zones will be upgraded to the latest version. During the change window access...

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21 June 2023

Complete

Ended:

VMware Cloud Director Availability (VCAV/VCDA) Platform Upgrade - Adelaide Zone

Zettagrid engineers will be conducting a planned VMware Cloud Director Availability (VCAV) upgrade in the Adelaide availability zone. Please note that a brie...

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Complete

Ended:

Zettagrid - Sydney/Brisbane/Melbourne Zone Veeam Maintenance

Zettagrid engineers wish to advise that Veeam services in the notified zones will be paused to facilitate upgrades. During the maintenance window all VDC Bac...

View notice →

20 June 2023

Complete

Ended:

Melbourne Core Router Emergency Maintenance CHG-2645

Engineers are performing emergency network maintenance impacting core devices in Melbourne. During the scheduled maintenance window customers may experience ...

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Complete

Ended:

VMware Cloud Director Availability (VCAV/VCDA) Platform Upgrade - Brisbane Zone

Zettagrid engineers will be conducting a planned VMware Cloud Director Availability (VCAV) upgrade in the Brisbane availability zone. Please note that a brie...

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6 Days without incident

13 June 2023

Complete

Ended:

MyAccount Release 75 Ocean Beach IDN (CHG-2624)

Zettagrid MyAccount portal in Indonesia will be unavailable during the scheduled maintenance window. Expect less than 30 minutes outage in each zone. As a r...

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12 June 2023

Complete

Ended:

MyAccount Release 75 Ocean Beach AUS (CHG-2624)

Zettagrid MyAccount portal in Australia will be unavailable for a period during the scheduled maintenance window. Zettagrid, ZettaNet, and Simtex MyAccount ...

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2 Days without incident

09 June 2023

Complete

Ended:

Simtex Inbound Calls - Platform Change (CHG-2595)

Simtex engineers will be migrating all inbound call traffic to our new call-routing and call-management platform at various stages throughout the change wind...

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6 Days without incident

02 June 2023

Complete

Ended:

MyAccount Australia Emergency Maintenance

MyAccount portal in Australia will be unavailable for up to 15 minutes during the maintenance window. Zettagrid, ZettaNet, and Simtex MyAccount in Australia...

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01 June 2023

Resolved

Ended:

Jakarta Zone - VDC Backup and Image Archive

Zettagrid Engineers are currently investigating an issue affecting VDC Backup and IA services. During this time backup jobs and replication tenants have been...

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