February 2023

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23 February 2023

Complete

Ended:

Zettagrid - Perth and Adelaide Zones Maintenance

Zettagrid engineers wish to advise that all Veeam services in the notified zones will be paused to facilitate storage maintenance. During the maintenance win...

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22 February 2023

Resolved

Ended:

Jakarta - Veeam Cloud Connect Replication Issue

Zettagrid Engineers are currently investigating an issue affecting VDC Backup services. During this time backup jobs and replication tenants have been tempor...

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Complete

Ended:

Zettagrid - East Coast Zone Veeam Maintenance

Zettagrid engineers wish to advise that all Veeam services in the east coast will be under going scheduled maintenance. During the maintenance window all Vee...

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21 February 2023

Complete

Ended:

Cibitung Zone - Storage Maintenance

Zettagrid Engineers wish to advise that storage works are due to take place during the change window. No downtime or service affecting issues are expected b...

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3 Days without incident

17 February 2023

Resolved

Ended:

Jakarta - VDC Backup Jobs Temporary Unavailable

Zettagrid Engineers are currently investigating an issue affecting VDC Backup services. During this time backup jobs have been temporarily disabled whilst in...

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16 February 2023

Complete

Ended:

Zettagrid Jakarta Zone - Veeam Cloud Connect Replication

Zettagrid engineers wish to advise that a subset of VCCR services will be paused to facilitate maintenance. If you have any questions about this works or dis...

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Complete

Ended:

Singapore Zone - Veeam Maintenance

Zettagrid Engineers will be conducting maintenance to All Veeam services in the Singapore zone. During the change window all tenants and jobs will be disable...

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Complete

Ended:

Melbourne Zerto SecondSite + Interzone scheduled maintenance

Zettagrid engineers wish to advise SecondSite services in Melbourne will be undergoing scheduled maintenance. During the window, replication will be paused. ...

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Complete

Ended:

Zettagrid Melbourne, Sydney and Perth Zone - Cloud Director and VDC Self Service Backup Portal Maintenance

Zettagrid Engineers wish to advise that there will be a maintenance to be conducted on Melbourne, Sydney and Perth Cloud Director and VDC Self Service Backup...

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15 February 2023

Complete

Ended:

Zettagrid Brisbane and Adelaide Zone - Cloud Director and VDC Self Service Backup Portal Maintenance

Zettagrid Engineers wish to advise that there will be a maintenance to be conducted on Brisbane and Adelaide Cloud Director and VDC Self Service Backup Porta...

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14 February 2023

Complete

Ended:

Cibitung Zone - Secondsite Emergency Maintenance

Zettagrid Engineers wish to advise that they will be conducting maintenance on the Secondsite platform. During the maintenance all services will be paused a...

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13 February 2023

Complete

Ended:

Zettagrid Sydney Zone - VDC Backup Maintenance

Zettagrid engineers will apply maintenance works during this window to address an issue with File Level Restores for VDC Backup in the Sydney zone. ImageArch...

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2 Days without incident

10 February 2023

Complete

Ended:

MyAccount Maintenance (CHG-2320)

MyAccount portal in Australia will be unavailable for up to 30 minutes during the scheduled maintenance window. Zettagrid, ZettaNet, and Simtex MyAccount in...

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3 Days without incident

06 February 2023

Complete

Ended:

Zettagrid Sydney Zone - Emergency Maintenance VDC Backup

Zettagrid engineers have identified an issue with File Level Restores for VDC Backup in the Sydney zone and are required to apply maintenance work to resolve...

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4 Days without incident

01 February 2023

Complete

Ended:

Melbourne - Emergency Network Maintenance CHG-2290

Engineers are performing Emergency maintenance on core network infrastructure for Zettagrid. Network traffic for virtual machines, backup and replication se...

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Complete

Ended:

Zettagrid Melbourne Zone - VDC Backup/Image Archive Scheduled Maintenance

Engineers will be performing emergency network maintenance to the Zettagrid Melbourne Zone. ImageArchive and VDC Backup will be unavailable for brief period...

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Resolved

Ended:

Zettagrid Melbourne Zone - Veeam Services Issue

Zettagrid engineers have identified an issue with Veeam services in Melbourne zone and are working on a fix. ImageArchive and VDC Backup services will be dis...

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