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30 March 2021

Complete

Ended:

Melbourne Emergency Network Maintenance CHG-305

ZettaNet engineers are performing emergency network maintenance impacting core devices in Melbourne. During the scheduled maintenance window customers may ex...

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4 Days without incident

25 March 2021

Resolved

Ended:

Issues with Network connectivity in Melbourne Zone

We have identified an issue with network connectivity in our Melbourne Zone. Technicians have identified a problem with network hardware and are working on ...

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Complete

Ended:

Indonesian Zone - Second Site Maintenance

Zettagrid Engineers wish to advise that Second Site in the Indonesian zones of Cibitung and Jakarta will be undergoing maintenance. During the change window ...

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24 March 2021

Complete

Ended:

Perth Zone - Image Archive and vDC Backup Maintenance

Zettagrid engineers are currently conducting maintenance on the Perth Image Archive and vDC backup servers. Jobs are currently paused and restores are unavai...

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5 Days without incident

18 March 2021

Complete

Ended:

Perth Zone - Image Archive and vDC Backup Maintenance

Zettagrid engineers are currently conducting maintenance on the Perth Image Archive and vDC backup servers. Jobs are currently paused and restores are unavai...

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Resolved

Ended:

Jarkarta/Citibung Zone - Veeam IA/vDC Backup Cloud Connect and Replication Emergency Works

Engineers are performing emergency maintenance on Jakarta and Citibung Veeam Backup and Replication services. This currently affects: Image Archive vDC Back...

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Complete

Ended:

Jarkarta Zone - Veeam Cloud Connect and Replication Maintenance works

Zettagrid engineers will be conducting essential works on the Veeam backup and replication platform. During the change window all tenant backup jobs will be ...

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2 Days without incident

15 March 2021

Resolved

Ended:

Adelaide Zone - Veeam Cloud Connect Platform emergency maintenance

Engineers are performing emergency maintenance on Adelaide Veeam Cloud Connect Platform. All the backup/replication jobs and tenants will be stopped/disable...

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2 Days without incident

12 March 2021

Resolved

Ended:

Perth Zone - Single Host Failure

Zettagrid Engineers have been made aware of a single host failure in the Perth zone. VM's have rebooted as per HA design onto other hosts. Investigations are...

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2 Days without incident

09 March 2021

Complete

Ended:

Zettagrid Melbourne Zone - Storage Maintenance

Zettagrid Engineers wish to inform that maintenance of a storage platform is scheduled during the change window. This is considered hazardous works but is no...

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1 Days without incident

07 March 2021

Complete

Ended:

NBN Planned Maintenance - WA

Due to third party planned network maintenance in the state of WA, some service(s) may experience a disruption of 120 minutes between 00:00 AWST and 06:00 AW...

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3 Days without incident

03 March 2021

Resolved

Ended:

Service Disruption impacting NBN and Ethernet Services in WA

We are currently experiencing a service disruption impacting NBN and Ethernet services in Western Australia. We're investigating the cause and will provide u...

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Complete

Ended:

WA - Telstra Fibre/Metro/City Ethernet Service(s) Emergency Maintenance (CHG-209)

Due to an emergency maintenance being performed by our upstream provider, small number of service(s) may experience a 60 minutes break during the change wind...

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1 Days without incident

01 March 2021

Resolved

Ended:

Mobile Broadband Service Interruption

Some customers may be experiencing difficulties connecting to Mobile Broadband services. Engineers are currently investigating the issue. A further update wi...

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