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01 January 2021

Complete

Ended:

NBN Planned Maintenance - WA

Due to third party planned network maintenance in the state of WA, some service(s) may experience a disruption of 120 minutes between 00:00 AWST and 06:00 AW...

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28 January 2021

Complete

Ended:

Cibitung Zone - Management Access Unavailable for Scheduled Maintenance (CHG-94)

vCenter/ESXi Update - Engineers are performing upgrades to the Cibitung Availability Zone. Customer virtual machines will not be affected by this work and a...

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5 Days without incident

22 January 2021

Complete

Ended:

Zettagrid Indonesia MyAccount Maintenance

Zettagrid Indonesia MyAccount portal will be unavailable for up to 30 minutes during the scheduled maintenance window. As a result customers will: - Experie...

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21 January 2021

Resolved

Ended:

Jakarta Zone - Veeam Backup Platform emergency maintenance

Engineers are performing emergency maintenance on Jakarta Veeam Backup Platform. The following service will be affected. ImageArchive Backup VDC Backup All t...

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Complete

Ended:

vCloud Director Platform Maintenance - Australia and Singapore Zones

Whilst customers have enjoyed the benefit of vCloud Multisite which allows you to manage multiple zones on one screen, we have identified that it creates a t...

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2 Days without incident

18 January 2021

Resolved

Ended:

Zettagrid Perth Zone - Single Host Failure

Some customers may be experiencing problems with vDC/VPS services at present due to a single host failure in our Zettagrid Perth Zone. Virtual machines on t...

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4 Days without incident

13 January 2021

Complete

Ended:

Melbourne Zone - Secondsite Maintenance

Zettagrid engineers will be performing maintenance job on SecondSite Platform in the Melbourne Availability Zone. For questions and queries please contact ...

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Complete

Ended:

WA - Telstra Fibre/Metro/City Ethernet Service(s) Emergency Maintenance (CHG-56)

Due to an emergency maintenance being performed by our upstream provider, small number of service(s) may experience a 5 minutes break during the change windo...

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1 Days without incident

11 January 2021

Resolved

Ended:

Zettagrid Melbourne Zone - Emergency Storage Maintenance

Zettagrid Engineers are performing emergency maintenance on storage in Zettagrid Melbourne Zone. Customers may have Veeam Cloud Connect and Replication jobs ...

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Complete

Ended:

Zettagrid Sydney Zone - Storage Maintenance

Zettagrid Engineers wish to inform that network maintenance of a storage platform is scheduled during the change window. This is considered hazardous works b...

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5 Days without incident

05 January 2021

Complete

Ended:

Zettagrid Jarkarta Zone - Storage Maintenance

Zettagrid Engineers wish to inform that an upgrade of a storage platform is scheduled during the change window. This is considered hazardous works and Veeam ...

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2 Days without incident

02 January 2021

Resolved

Ended:

Zettagrid Indonesia Citibung - Veeam Cloud Connect and Replication Connectivity Issues

Users may be currently experiencing issues with Veeam Cloud Connect and Replication services in Zettagrid Indonesia Citibung zone. Engineers are currently in...

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01 January 2021

Resolved

Ended:

Simtex - Outbound call issues identified

Simtex customers may be currently experiencing problems without outbound calls to landline and mobile numbers. Voice engineers are currently investigating.

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