December 2019

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19 December 2019

Complete

Ended:

Perth - Network Maintenance - Colocation VDC-PER03(DC3) (CHG0036317)

Zettanet Engineers are performing upgrades to core network infrastructure. During the scheduled maintenance window customers may experience multiple outages ...

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18 December 2019

Resolved

Ended:

Perth Zone - SecondSite Emergency Maintenance

Engineers have been alerted to an issue that requires a brief maintenance period to resolve. Updates will be posted once complete.

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17 December 2019

Complete

Ended:

MyAccount Release 60 (CHG0036327)

Zettagrid MyAccount portal will be unavailable for approximately 40 minutes during the scheduled maintenance window. As a result customers will: - Experienc...

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16 December 2019

Complete

Ended:

Perth Zone - Second Site Maintenance

Zettagrid Engineers wish to inform that Perth Second Site service is scheduled for upgrade of the underlying platform has been rescheduled to the following d...

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4 Days without incident

11 December 2019

Complete

Ended:

Sydney Zone - Second Site Maintenance

Zettagrid Engineers wish to inform the Sydney Second Site service is scheduled for upgrade of the underlying platform. During the change window all replicat...

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Complete

Ended:

ADSL/ NBN/ Mobile Broadband Maintenance - (CHG0036203)

Due to a planned maintenance by our upstream, a small number of ADSL, NBN and ALL Mobile Broadband Services may be disrupted for up to 30 minutes within the ...

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10 December 2019

Complete

Ended:

Perth Zone- Second Site Maintenance

Zettagrid Engineers wish to inform that Perth Second Site service is scheduled for upgrade of the underlying platform. During the change window all replicat...

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Complete

Ended:

Perth - Hazardous Network Maintenance (CHG0036291)

Engineers are performing emergency maintenance on core network infrastructure to resolve an urgent issue. This maintenance is not anticipated to have any eff...

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Complete

Ended:

Perth - Emergency Network Maintenance - Colocation VDC-PER03(DC3) (CHG0036290)

Zettanet Engineers are performing emergency maintenance to rectify a potential hardware issue. During the scheduled maintenance window customers may experien...

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09 December 2019

Complete

Ended:

Brisbane Core Router Maintenance CHG0036247

ZettaNet engineers are performing network maintenance impacting core devices in Brisbane. During the scheduled maintenance window customers may experience mu...

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Complete

Ended:

Indonesian Zone - Second Site Maintenance

Zettagrid Engineers wish to inform, that SecondSite in the Jakarta Zone and Cibitung Zone's will be paused during the change window to facilitate an upgrade ...

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4 Days without incident

04 December 2019

Resolved

Ended:

NBN Service Disruption - Doubleview WA

Our upstream provider has identified a service disruption impacting some NBN customers connecting to the Doubleview POI (Point Of Interconnect). Investigatio...

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1 Days without incident

02 December 2019

Resolved

Ended:

Simtex Inbound 1300

Inbound calls to some 1300 numbers are failing due to an outage upstream of Simtex. We will update this incident as soon as more information is available.

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Complete

Ended:

Perth Zone - SecondSite Platform Maintenance (CHG0036255)

Zettagrid Engineers will be Conducting a maintenance job for SecondSite platform in Perth availability zone. VPG replication jobs will be paused during the c...

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